FREQUENTLY ASKED QUESTIONS
Do your support AfterPay or ZipPay?
Yes, we support AfterPay at the moment. We currently don't support ZipPay. AfterPay is open to Australian residents - Buy now, pay later, interest free shopping!
Do your glasses have Blue Light protection?
Yes they do! All of our glasses come with CR39 blue blocking glass lens which protect your eyes from harsh blue light.
What sizes are available on your glasses?
Please refer to the product's specs section on the product page for full specific details, you may also view the dimensions diagram on the details section for better visual understanding to obtain the best fit.
How long is the warranty on Mani Vance glasses?
Each Mani Vance pair of glasses includes a 24 month international warranty for your ultimate peace of mind. More information on the warranty here.
How long is my order going to take to arrive?
Without knowing the exact specifics of your location and the products you ordered, it’s difficult to say. We want you and your order to be together as soon as possible, though, so we make every effort to ensure this happens! Our shipping policy goes into more detail on this. We offer FREE "next-day delivery" Express postage Australia wide and standard free shipping for international shipping. If you need very urgent express international delivery please write to our support team and we will take care of you.
Can Mani Vance offer a 100% money-back guarantee?
For specific refunds and other policies visit here: Terms and Conditions
Does Mani Vance ship internationally?
Absolutely. If you can read this, chances are that we ship to you. Check our Shipping Policy for the specifics. Any issues during the checkout process should be forwarded to manivance.sales@gmail.com, so that we can take care of them right away.
Will duties apply when shipping internationally?
Orders received from outside Australia may be subject to customs tariffs, depending on your local authorities. These funds flow exclusively to your local government, leaving Mani Vance out of the loop entirely. This means that we neither profit nor are responsible for the payment of any fees arising from the purchase of our products.
If the glasses are too small or too big can I get a refund and return my glasses?
For sizing issues, there are no refunds or returns because all relevant measurements are stated on the product descriptions. If you change your mind about the glasses you're allowed to return it for an immediate full-refund either in store credit or money depending on your situation. Returns only valid if it arrives back to Mani Vance in the same perfect condition as which it left (within 14 days).
How much does shipping cost for my order?
For orders under $50 there is a standard shipping charge applied at checkout, and all glasses ship free worldwide, or orders above $50. Any promotions or announcements indicating free shipping only apply to orders above $50.
Do you sponsor brand ambassadors?
Absolutely! We love to build a raving fanbase and if you are someone with a significant social media following please reach out to us and we would love to sponsor you so we can spread the word about the Mani Vance movement! Please feel free to email us or use the contact us form on our website.
